Randall Kamm, Principal

Collection Quotient Consulting

Strategic Federal Sales & Marketing and Government Affairs & Advocacy for the Credit & Collection Industry

Collection Quotient & Kaulkin Ginsberg launch Fed Debt Opps

Capture federal debt collection, contact center and related technology contracts with Fed Debt Opps

October 2018


Collection Quotient Consulting and Kaulkin Ginsberg Company are pleased to announce the creation of Fed Debt Opps, a joint venture designed to help collection agencies, contact centers and related service providers capture federal sector contracts in the burgeoning $400+ billion federal debt collection and call center marketplace. 


“We’re revolutionizing the way our industry sells to the federal government,” said Randy Kamm, principal of Collection Quotient and cofounder of FedDebtOpps, with Kaulkin Ginsberg's Michael Ginsberg. “We deliver a proactive, data-driven and relation-based sales solution that shifts away from  the reactive, low-probability-of-success RFP model our industry has relied upon for decades. 


We help our members understand the size, scope, and timing of federal opportunities at agencies with inventories or projects that meet our member’s service offerings and revenue goals. We build individualized federal sales action plans that put our members and their services in front of federal buyers long before RFPs are released -- allowing them the leadtime to establish critically important relationships with federal buyers, which greatly enhances our members' success securing federal contracts.”


“Until now, accessing Federal Government contracts was done strictly on a ‘reactive’ basis,” said Mike Ginsberg, president & CEO of Kaulkin Ginsberg. “Firms typically responded to infrequent and blind RFPs that appeared unannounced on government or private bid sites. With little or no lead time, and very little information available in advance of an RFP’s release, the odds of securing federal sector business was predictably very low. That’s where Fed Debt Opps comes in to play.” 


Fed Debt Opps provides its members with:


  • Comprehensive online database of federal contract, spending, and procurement information that delivers actionable data long before RFPs are released by underlying federal agencies.
  • On-line instructional videos, webinars and other learning opportunities that describe the government's distinctly different sales and marketing process and other federal contracting information and requirements.
  • Access to KG Prime's online, members-only, strategic information portal with key economic, regulatory, or legislative trends and initiatives affecting the industry.
  • Customized advisory services that create a Federal Sales Action Plan and other strategic insights that effectively promote relationship-based sales solutions that put our members in front of federal buyers.

ARM Industry providers typically focus on the Department of Education (ED), Department of Treasury (Treasury), or the Internal Revenue Service (IRS). Most ARM executives don’t realize service providers received nearly $1 billion in fees from non-ED creditor agencies since 2007. In addition to existing contracts, Fed Debt Opps analysts have identified a large, untapped market beyond established federal contracts. Federal agencies hold pools of uncollected, delinquent debt representing nearly $40 billion in additional debt not currently under active internal, third-party, or Treasury collection programs. More than $23 billion has been earned by companies in the growing federal contact center market over the past several years.


Using actionable data gathered from official government sources and the trusted expertise provided by Fed Debt Opps' advisors, our services shorten the federal sales cycle by at least a year, save thousands of dollars in time and resources chasing low-probability of success RFPs, and provide members with the tools and insight needed to effectively capture servicing contracts in the burgeoning business sector. 



What is Fed Debt Opps?

Fed Debt Opps is a business development and advisory firm that positions Account Receivables Management (ARM) Industry, Contact Center companies and related service providers to more effectively secure federal debt collection and call center revenue opportunities.


 Learn more about Fed Debt Opps' by sending email to:  rkamm@fuse.net or feddebtopps@kgprime.com 


Strategic, Proactive, Futuristic, Arranger

Transformative Results

We help our clients achieve market share, revenue, growth and profitability through the creation of customized business development and sales plans which lead to strategic business relationships that transform and position our partners for success in the future.   

High Integrity

We deliver trusted, high integrity advice and counsel. We help companies and public sector organizations achieve their vital goals and objectives. We promote valuable win/win, public/private partnerships and good government for the benefit of shareholders, consumers and taxpayers alike.

Proactive vs. Reactive

We use a proactive, consultative, and data-driven approach that seeks first to understand and then deliver value with the end in mind. We help companies and public-sector organizations achieve their vital revenue goals and public policy objectives while treating consumers with the respect they deserve.

Advisory & Consulting Service Offerings

Debt Collection, Student Loan and Customer Care Industries

Federal Sales & Marketing

  • Market Research and Analysis by Segment/Agency
  • Customized Federal Sales and Business Plan
  • Prime and Small Business Subcontracting/Teaming and Mentor Protege 
  • Proposal Writing (RFI, RFQ, RFP)
  • GSA Schedule Preparation
  • Application for SAM.gov 
  • Federal Capability Statement and Analysis

Government Relations & Advocacy

  • Government Relations and Advocacy
  • Capitol Hill Visits and Representation
  • Regulatory and Statutory Analysis
  • Media Relations
  • Student Loan Policy and Servicing
  • Debt Management & Financial Literacy

Expertise and Collaboration 

  • Subject Matter Expertise: Our network of experts in Operations, Analytics, Sales, Technology & Security, Contracts and other specialty areas augments your team and boosts performance. 
  • Small Business Subcontractors: We represent small business, veteran-owned small business, service-disabled owned small business, HUBZone small business, small disadvantaged business, and women-owned small business firms (52.219-9 Small Business Subcontracting Plan) 
  • Channel Provider Network: Trusted service providers deliver products, services and tools to enhance your operational effectiveness, compliance and quality service.

Randy's Blog

Catch Randy's latest thoughts and opinions about current events affecting the ARM Industry and Federal Contracting. Look forward to hearing your responses to my blog posts.  

Thanks for reaching out!

Let us know how we can help you and your firm achieve your vital business goals and objectives! Contact Randy Kamm at rkamm@fuse.net

Serving the Student Loan, Credit and Collections, and Customer Care industries since 2013

Collection Quotient Consulting specializes in Strategic Federal Sales & Marketing, Proposal Writing, and Government Relations & Advocacy for Private Collection Agencies and related service providers, Student Lending Organizations and Customer Care Providers. You may reach us at rkamm@fuse.net or 513.478.2096

Collection Quotient Consulting

Cincinnati, Ohio

(513) 478-2096

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